At Puzzlewood, we work with our clients to improve the way they communicate to reach and engage with the people who matter to their business

I recommend Puzzlewood for all manner of professional communications. Over a five-year period, I came to trust Rebecca’s ability to create everything I needed, from full communication strategies to public presentations and promotional collateral. Very early on, Rebecca understood the tone and intention of my previous organization’s story and supported the development of that story publicly and for our most important audiences. Even better, not only did we get the work done, we had a lot of laughs doing it together

As a small firm with a lot of time and personnel constraints, we needed someone to whom we could pass along loads of technical data, explain our goals, and get back completed marketing items with minimal back and forth. Rebecca was able not only to fully grasp our technical info, but she translated it for each of our markets without losing detail or making it too technical. She helped us create a new website, marketing and technical brochures, informational banners, and found us an amazing photographer to work with as well. Her management of subcontractors took a huge load off our plate and enabled us to create an entirely new marketing program in time for a large international trade show. I would recommend Puzzlewood to anyone that needs well-written, well-thought out communications pieces, especially if you need to distill technical information into interesting copy. Rebecca is quick, on top of the details and delivers great work

So much of the marketing industry is hype. We’ve seen it all: blown budgets, wildly mismatched expectations, missed deadlines, you name it. Not with Rebecca. She’s as sharp and creative as they come, but you can always trust that her recommendations and counsel come from a practical place, with business goals in mind. It’s a rare combination, but one she displays on every project

I’ve worked closely with Rebecca and respect her unwavering dedication to detail; polished, quality communications that serve a strategic purpose; and commitment to measuring outcomes so that outputs are truly evaluated on their effectiveness. It’s often easy to get sidelined by what’s easy or trendy, but Rebecca consistently employs the key principles of good communications: probing to better understand the issue at hand, target audience, objectives, as well as the risks and challenges inherent in every project. Rebecca is a creative problem-solver and the most diligent communicator I’ve ever known—she’s relentless in the pursuit of results for her clients. Don’t pass up the chance to make Rebecca part of your team. She’ll quickly become the star player.

Rebecca offers expert solutions that are relevant and timely. She has assisted our team, with both long- and short- term projects, in creative and compassionate ways. I highly recommend Rebecca for communications strategy, messaging and collateral as she brings her A game to every endeavour and it shows.

One thing that sets Puzzlewood apart from other firms is Rebecca’s technical knowledge. I can completely trust she will keep the integrity of what we’ve spent so much time trying to write while making the improvements needed to make it read better. I know VERY few firms who can do that

Rebecca has an incredible talent to take raw information and translate it into powerful, impactful messages and stories. She asks the right questions and brings information to life to meet her clients’ needs. Rebecca creates magic with words: always eloquent while keeping it real. You can really “feel” what she writes.

Rebecca is imaginative, creative and talented, but always keeps the goal in mind. She often says, “What’s the message?” keeping us focused on what we want to achieve, not what sounds fun to do!

Becki is the best communications professional I know, and I seek her advice in a variety of communications-related organizational and professional activities. Becki developed and executed a strategic communication plan for a large, complex project I managed at a previous organization. Her work across different media (e.g., presentations, fact sheets and other collateral, websites, press releases, etc.) was absolutely transformative. The lightness of touch she brings through her wit and sense of humor was also perfect for my team. Becki’s strong command of language, eye for visual design, experienced understanding of organizational dynamics, and exceptional emotional intelligence allows her to help clients communicate internally and externally in ways that are game-changing for them.